Script:

Seller: Can I help you, sir?
Buyer: I'd like some information about your microwave ovens.
Seller: OK. What would you like to know?
Buyer: What's your most popular model?
Seller: Well, our most popular model is the B414. Here, this one. As you can see, it looks good and the price is low.
Buyer: What's the target market?
Seller: It's for people with small kitchens.
Buyer: I see. How many colours?
Seller: It comes in 3 colours -- white, black and grey. The white one is the best seller. Buyer: Does it have any special features?
Seller: Yes, its user-friendly design. You can try it to see. It's easy to operate.
Buyer: H mm, how about the warranty?
Seller: 12 months.
Buyer: And how much is it?
Seller: The trade price is 48 US dollars.
Buyer: That's not bad. One more question: what about delivery?
Seller: We can deliver within 5 days.
Buyer: OK. Thank you. I'll get back to you.

Key:

  1. B414
  2. small
  3. black
  4. design
  5. easy
  6. 12
  7. $48
  8. 5