Script:
| Seller: | Hello. Jason Office Products. What can I do for you? |
| Caller: | I'm calling about office furniture and equipment. |
| Seller: | Could you tell me what you need? |
| Caller: | Well, I think we need 2 filing cabinets with locks that are suitable for files with large pages. Is that type of cabinet available? |
| Seller: | Yes, We have 3 kinds of those cabinets available right now, two with three drawers and one with 4 drawers. |
| Caller: | I prefer the one with four drawers. It will hold more files, right? |
| Seller: | Yes, but it takes up more room. It's 54-and-a-half inches high and 16 inches wide. Caller: That's fine. Hmm ... I need to know how deep each drawer is. |
| Seller: | 39 inches. |
| Caller: | What's the unit price? |
| Seller: | It has been selling for a 20% discount since yesterday. It's only $748 now. |
| Caller: | It's still expensive. |
| Seller: | Yes, it's not cheap, but I'm sure it's the best cabinet you'll find in town. It's all steel and the guarantee period is 18 months! |
| Caller: | Have you got any wooden computer desks? |
| Seller: | Yes, we have some very stylish multipurpose wooden desks. |
| Caller: | How big are they? |
| Seller: | They come in different sizes. |
| Caller: | You see, our office is not large. The desk can't be wider than 50 inches. |
| Seller: | In that case, I would recommend the SAFCO desk. It's 48 inches wide, 27 inches deep and about 30 inches high. |
| Caller: | That will fit perfectly! How much is it? |
| Seller: | The list price is $289, but you can have it now for $199. It's on sale. |
| Caller: | That's not bad! I'll probably take it. |
| Seller: | Would you like to place an order now? |
| Caller: | Oh no, not yet. I need to look at it before I buy it. |
| Seller: | I think you're right. |
| Caller: | Oh, I forgot one more thing: the printer! You sell printers, don't you? |
| Seller: | Yes, we have a big collection of printers here. Which brand and model would you like? |
| Caller: | I'm not sure. I think we want something inexpensive but of good quality. |
| Seller: | I suggest you buy the EPSON inkjet colour printer. It's the best choice if you have a limited budget since it only costs about $112. |
| Caller: | How big is it? |
| Seller: | It's quite small in size, about 8 inches long, 6 inches wide and 4 inches high. Caller: Well, that sounds like what I want. I'll drop in this afternoon. Thank you. |
| Seller: | My pleasure. |
Key:
| Height (in.) | Length (in.) | Width (in.) | Thickness/ Depth (in.) | Unit price | Guarantee period (mo.) | |
|---|---|---|---|---|---|---|
| Filing cabinet | 54.5 | / | 16 | 39 | $748 | 18 |
| Computer desk | 30 | / | 48 | 27 | $199 | / |
| Printer | 4 | 8 | 6 | / | $112 | / |