Part I Warm-up

Work in pairs. Choose the proper word to fill in each blank in the following dialogue.

(A visitor unexpectedly arrives at the office. Miss Green, the receptionist has never met him before.)

Mr. Williams:	Is this Mr. Smith's office?
Receptionist:	Yes, that's right. Can I be of any 1) _____ (assistance, assistant)?
Mr. Williams:	I'd like to see Mr. Smith, but I haven't got a(n) 2) _____ (disappointment, appointment), I'm afraid.
Receptionist:	Mr. Smith is 3) _____ (engaging, engaged) at present. May I have your name, sir?
Mr. Williams:	My name is Sam Williams.
Receptionist:	May I ask which company you come from?
Mr. Williams:	I come from ABC Company.
Receptionist:	And is there anything 4) _____ (particular, spectacular) you want to talk to Mr. Smith?
Mr. Williams:	Yes, I'd like to talk to him about a new product our 5) _____ (firm, form) has recently developed.
Receptionist:	I'm sorry, Mr. Williams. I'm afraid Mr. Smith can't see you today. He's 6) _____ (in, at) the middle of a meeting at the moment. You can 7) _____ (stay, leave) your card here. Perhaps he can arrange a 8) _____ (future, farther) appointment with you.
Mr. Williams:	All right. Thank you.
Receptionist:	You are welcome.