Receptionist: |
Hello, International Sales. |
Mr. Schulz: |
Hello, this is Mr. Schulz here, calling from England. |
Receptionist: |
Yes, Mr. Schulz. Who do you want to speak to? |
Mr. Schulz: |
I'd like to speak to Mr. Matthews. |
Receptionist: |
Fine. Hold the line, please. I'm connecting you now. |
|
(Connected) |
Miss Perez: |
Hello. Mr. Matthews' office. Who's calling please? |
Mr. Schulz: |
This is Mr. Schulz calling from England. Can I have a word with Mr. Matthews? |
Miss Perez: |
I'm afraid Mr. Matthews isn't available. He's gone to Hong Kong on business for a few days. |
Mr. Schulz: |
When do you expect him back? |
Miss Perez: |
He'll be back on Friday afternoon. Is it urgent? |
Mr. Schulz: |
Yes. |
Miss Perez: |
Can I take a message for him? |
Mr. Schulz: |
Yes, please. Will you tell him that we've just received your sample of the new assembly coffee table and are quite happy with it? |
Miss Perez: |
Sure. It's very kind of you to say so. Can we expect an order from you? |
Mr. Schulz: |
That's why I'm making the call. Please tell Mr. Matthews we're quite happy with the quality and design of the table, but the price is too high. We need some negotiation on it. |
Miss Perez: |
OK, Mr. Schulz. Anything else? |
Mr. Schulz: |
One more thing. Please inform Mr. Matthews that I won't be able to get to your company that early this Saturday because of the rail strike. It'll probably be afternoon before I arrive. |
Miss Perez: |
No problem. I'll give him the message. |
Mr. Schulz: |
Thanks. |
Miss Perez: |
You're welcome. Goodbye. |