Making enquiries about flights, luggage and check-in times

Are the flights to London non-stop?

Can I break my journey in Chicago?

Can I stop in New York?

Does that flight go every afternoon?

The allowance per passenger is 25kg.

How much should I pay for the overweight luggage / excess weight?

What time am I supposed to check in?

You'll have to get to the airport one hour before the departure time.

Booking airline tickets

May I have a ticket to Chicago for February 12?

Can I book a flight to Shanghai for May 9, please?

How do you want to fly, economy or first class?

I'd like to fly / go economy.

Checking in at the airport

Here's your boarding card / pass, ticket and passport.

How many pieces of luggage would you like to check in?

Can I hand-carry this bag?

Going through customs

People who haven't got anything to declare, please go through the Green Lane.

Your personal belongings are duty-free.

Open your suitcase, please.

I'm not sure whether my camera needs to be declared or not.

How much duty should I pay on these cigarettes?

Making a reservation in a hotel

I'd like to book a room for two nights.

May I have a double room with the park view?

Do you offer a wake-up call service for guests?

When do you serve meals?

I wonder what's the rate for a twin room, please.

What's the rate for the luxury suite from January 1st to 3rd?

I'd like a moderately priced room.

Price is no problem. I'd like a well-equipped room.

Checking in at a hotel

I telephoned to make a reservation last week. My name is John Green.

I have booked a double room in your hotel.

Let me check. Oh, yes, Room 507 is reserved for you.

Yes, right. I have your reservation right here.

Would you please sign your name in the arrival / registration form / card?

Here's your key. Your room is on the 9th floor.

The porter will take your luggage up.

The bellboy will show you the way.

Checking out

I'm in Room 303. I will come downstairs to check out in a few minutes. Would you please get my bill ready?

I'm leaving tomorrow. Will you close my account, please?

I want to check out now. Could you prepare the bill for me?

Can you charge it to my credit card?

It comes to a total of RMB ￥980.