Watch the video again, pay special attention to the details of the booking, and then fill in the chart below.
| Name | John Smith |
|---|---|
| Arrival date | 23rd of this month |
| Departure date | 25th of this month |
| Length of stay | two nights |
| Room description (e.g. front view or rear view, etc.) | with side view, overlooking a quiet street |
| Room facilities | colour television, an IDD telephone, a computer with Internet access, air conditioning |
| Services offered | room service, wake-up call, laundry, dry-cleaning, translation, ticketing purchase, etc. |